Returns & Exchanges
Not the right fit? No problem. We offer hassle-free returns within 30 days.
Plenty of time to decide
On all standard items
Once item is received
How to Return
Initiate Return
Log into your account or contact customer service to start your return request within 30 days of delivery.
Pack Items
Place items in original packaging with all tags attached. Include your return slip or order number.
Ship or Drop Off
Use our prepaid shipping label or drop off at any designated pickup point in major cities.
Receive Refund
Once we receive and inspect your return, refund will be processed within 5-7 business days.
Return Eligibility
- Unworn items with original tags attached
- Items in original packaging
- Items returned within 30 days of delivery
- Items without stains, damage, or alterations
- Items not marked as final sale
- Custom-made or personalized items
- Items marked as final sale
- Worn, washed, or altered items
- Items without original tags
- Items returned after 30 days
- Intimate or hygiene-sensitive products
Important: Custom-Fit Items
Custom-made jeans tailored to your specific measurements cannot be returned unless there is a manufacturing defect. Please ensure your measurements are accurate before placing a custom order. Our size guide can help you measure correctly.
View Size Guide